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Terms and Conditions

Welcome to Axis Wood Lab. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

General Terms

By placing an order, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

Axis Wood Lab reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

Products & Customization

MDF & Wood Characteristics

Our products (including MDF wall panels, 3D parametric art, and calligraphy cut-outs) are crafted from engineered wood. Minor natural variations in grain, texture, or raw surface shade are normal.

Custom Orders

Custom-sized or bespoke designs approved by the customer are final. It is the customer’s responsibility to verify exact dimensions and specifications prior to production.

Paint-Ready Finish

Unless ordered with a pre-finished coating, raw or primed MDF products require proper sanding, priming, and painting suited to indoor timber applications.

Pricing & Payment

Orders will only be processed once full or required advance payment is confirmed.

Shipping & Delivery

Customers must check packages upon delivery & report any damage within 24h

Returns, Exchanges

made-to-order, products are non return and refund unless damaged upon delivery